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Giani Ice Cream recognizes the importance of privacy, security and the sensitivity of your Personal Information (as defined below). Giani Ice Cream believes in protecting the privacy of customers of its outlets and visitors of its website (users). This Privacy Policy basically outlines how Giani Ice Cream manages the Personal Information collected from its users and safeguards the privacy of the same. By providing Personal Information to Giani Ice Cream, users are considered to be agreeable to the terms of this Privacy Policy. However, Giani Ice Cream is committed to continuous improvement and values constructive inputs from the users.

Giani Ice Cream welcomes the comments and/or suggestions of its customers for improving this Privacy Policy. In case of any of the users have doubts or concerns; they can contact Giani Ice Cream at the address at the end of this policy. This Privacy policy covers the treatment of Personal Information that Giani Ice Cream collects, both through its website and through communications or interactions Giani Ice Cream may have with its users (such as e-mails, telephone conversations, face-to-face or some other correspondence). This Privacy Policy also covers the treatment of any such information shared with the users by any third parties. Since Giani Ice Cream regularly reviews all of its policies and procedures, it may change this Privacy Policy from time to time and such changes will be effective from the date of its revision on the website.

MEANING OF "PERSONAL INFORMATION" "Personal Information" means personally identifiable information, including without limitation names, addresses, financial and credit information (such as provided by franchise applicants), health information, customer comments, suggestions, complaints and consumer preference information.
USE AND DISCLOSURE OF PERSONAL INFORMATION COLLECTED BY GIANI ICE CREAM Users providing comments regarding their experience at various Giani Ice Cream outlets, use of credit cards to pay for meals or room reservations, order for Home Deliveries, participating in a Giani Ice Cream contest or promotional program, applying for being appointed to be a franchisee of Giani Ice Cream, seeking employment opportunities with Giani Ice Cream or any other interactions with Giani Ice Cream, users may provide Giani Ice Cream certain Personal Information related to these interactions. Giani Ice Cream gives all its users the assurance that it will not give, sell, rent, share, loan or use otherwise the Personal Information of its users to any third party except with the prior permission of the user or as disclosed in this policy or as may be permitted or required by law. 

In some of the cases Giani Ice Cream may appoint some third parties to provide the services to its users and Giani Ice Cream also gives the assurance that the third party will be bound by confidentiality obligations. Giani Ice Cream takes all required reasonable steps to ensure that the Personal Information of its users is kept safe from any loss, unauthorized access, modification or disclosure. The Personal Information collected/received from any of the users will be retained by Giani Ice Cream in accordance with this policy only for as long as may be necessary or relevant for the purpose of collection or as may be required or permitted by law, after which time it will be destroyed or made anonymous unless it is required to be retained for further time. 

Giani Ice Cream generally notifies its users of the purposes of the collection, use and disclosure of the Personal Information at the time of collection, unless the purpose is obvious and the users voluntarily provide the information (as in the case of providing your credit card to pay for a meal, or avail of a particular service) or Giani Ice Cream is required or authorized by any law of the state to do so. Without limiting the foregoing, Giani Ice Cream may collect, use and disclose particular types of Personal Information as follows:

CUSTOMER COMMENTS If any of the customers provide Giani Ice Cream his/her comments on his/her experiences at any of the outlets of Giani Ice Cream, Giani Ice Cream may forward such Personal Information provided by the customer to the relevant outlet, and that outlet and Giani Ice Cream itself may use that information in order to respond to, keep a record of, administer and make known within Giani Ice Cream and its franchisees the comments, queries and suggestions of the customers.

FRANCHISE APPLICANTS If any of the users apply for or make inquiries about obtaining a franchise of Giani Ice Cream, Giani Ice Cream will use such Personal Information provided by the users to review and assess the candidature of such users and for the purposes of tracking business contacts and building business relationship with them. This may include contacting references and conducting credit and background checks with others in accordance with the signed consent provided by such users to Giani Ice Cream.

WEBSITE Users also can visit the Giani Ice Cream website without registering or providing any Personal Information at all. However, at certain portions of the Giani Ice Cream website, such as at the "Marriages and Parties" page, "Franchise Enquiries" page, "Deal of the month" page, “Careers” page and “Contact us” page, website users may have to provide certain Personal Information to Giani Ice Cream. Though Giani Ice Cream takes all reasonable steps to safe guard the personal information provided by its users, Giani Ice Cream cannot guarantee the confidentiality or security of any e-mail communication or information sent by the user to Giani Ice Cream via the website. If any of the users really want to send any confidential information to Giani Ice Cream, those users are requested to please notify Giani Ice Cream first to make some arrangements to secure the confidentiality of such information.


Giani Ice Cream website does not use any spy software or any other mode by which Personal Information is collected automatically from its visitors. Giani Ice Cream website may contain links to other sites or other sites may have links to Giani Ice Cream website, such other websites are not governed by this policy. Users are requested to read the individual privacy policies of such websites, and make an informed decision about whether or not to use these sites based upon their privacy practices and terms of use.


MISCELLANEOUS This policy is governed by the laws of India under the jurisdiction of the Courts in Delhi. This policy constitutes and contains the entire agreement between the users and Giani Ice Cream with respect to its subject matter and supersedes any prior oral or written agreements. If any provision of this policy is held to be illegal or unenforceable, that provision will be limited or eliminated to the minimum extent necessary so that this policy will otherwise remain in full force and effect and enforceable.

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